You can also visit the offices located in different parts of our country. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Website: www.ba.com/heritage This website is using a security service to protect itself from online attacks. Cloudflare Ray ID: 7a2c63981fec32af BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Have you already booked? You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. While the business class service . Lorem ipsum dolor sit, amet consectetur adipisicing elit. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. Note: there is no dedicated bag drop desk for staff passengers. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. / expiry date / FAQs. : To change a booking/action a refund please fax us where a colleague will be happy to help. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Their contact details are at the end of our. Your booking reference consists of a combination of 6 letters and numbers e.g. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. The majority of our calls are managed by British contact centres. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Tel: 0208 513 2525 (9-12.30, Mon-Fri) This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. (business & personal). Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Email: pass-issue.1.unit@ba.com British Airways (BA) is the flag carrier airline of the United Kingdom. There are plenty of ways to earn British Airways Avios. Refund requests may be subject to a servicing fee. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. For the most relevant contact details, log in to your Executive Club account. 09042890159 Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. 212 British Airways reviews. Original review: Nov. 9, 2022. Find Reviews. If you are a small or medium-sized business and would like to earn your company points when your employees travel. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Enter employee name to find & verify emails, phones, social links, etc. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details AB2CD3. Refreshed every minute. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Click to reveal You must check the screen in the office for further information. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Published Oct 14, 2021. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? This point is immediately before Security. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Your booking reference consists of a combination of 6 letters and numbers e.g. Looking for a particular British Airways employee's phone or email? All flight and holiday reservation queries are dealt with by BA. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). BA IT Support Centre You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. We have gathered invaluable insider information and tips to help you to get on board. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. How can I stop them expiring? Please have your booking reference ready when you call. Continue reading. Please have your booking reference ready when you call. Fax: +233 (302) 823 233. Updated 22/09/2020 10.07 AM (BST). Smart national dress or company uniform is acceptable in all cabins. You are just a number to management, nothing individual. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. This will give you your flight status. Earn miles When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. The airport pair on your coupon must match the flight on which you wish to travel. Seat requests are not permitted on Staff Travel. million verified professionals across 35 million companies. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. 01, 02 and 03 numbers are included in allowances else geographic rate. Search over 700 If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. The action you just performed triggered the security solution. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Please visit our Help centre for more support if you have a question about your booking or flight. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Address: www.rsaba.com, Solo Club (BA Heritage Centre / Museum, at Waterside) Answer Id 1957 Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Please have your booking reference ready when you call. Looking for a particular British Airways employee's phone or email? The kiosk will tell you what to do next, so please read the screen carefully. 159.65.154.158 There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Email: Liaison.1.council@ba.com Please have your booking reference ready when you call. We'll make sure your comments reach the right person. Earning British Airways Avios. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Please note that this form isnot intended to ask staff travel related questions. Search job titles. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. 19,209 talking about this. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Use of a safety seat for an infant is not permitted on board for rebate passengers. Welcome to our official Facebook page. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Does my passport need to be valid for a certain length of time after my trip? Fly the World (Staff Travel). 2011 BA Clubs Regus 450 Bath Road, Longford. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . When should I check in? You should then proceed to a bag drop desk. Amenity bags will not be given to staff who travel in premium cabins. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. You should return to the area to check the screens for acceptance. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. It shows the number of listings and priority, but not commercial overbookings, etc. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Your booking reference consists of a combination of 6 letters and numbers e.g. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Email: contactba.ghana@britishairways.com. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com.