I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Little did I know, for him, it was a phone call away! Estimated amount consumers saved since 1997: $15,590,010,907. Some of the employees are rude and not helpful. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We inform our customers with the most accurate information we have at the time. This rating includes all dealership reviews, with more weight given to recent reviews. Should they have been honest? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. The posting time indicated is Arizona local time. The sals person was nice but this dealership runs some kind of scam. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I signed the pages where the employee pointed with a finger. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Purchased 2015 ******** **** ***** July13 2020 during COVID. Why Ripoff Report will not release author information! They assured me that they would rectify any issues and disappear when time to do so! Compare pay for popular roles and read about the team's work-life balance. I returned home by my car. I spoke with substitute manager for that day Ray Kandahari. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? I did not check the completeness. Start the purchase online and the dealer will deliver the car and the paperwork to you. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Established in 2014. Dominate search results. Arlington, VA. Appfolio Charged $538 to charge card and I never heard of them!!! who took it far and beyond to make sure I left satisfied. I said I was not pleased but sh-t happens. we have that vehicle on the lot and come and talk to Jessie. 1492 customer reviews of Merlex Auto Group. Before leaving, Ray gave his number, stating "Any issues, just let me know! In the original write up they said that the car ran perfectly. 40 minutes later I completed a fiancial form. I had told them that I was interested in one car and my daughter was interested in another. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. FRAUD ALERT:. They told us the car moved to another dealership. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I visited Arlington Police Department. Sadly, the first salesperson advised me that the vehicle was sold the next day. Find out what works well at Merlex Auto Group from the people who know best. There is no any information about the financing by Pentagon Credit Union. He was very knowledgeable, thorough, kind, and most importantly very honest. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. The following day I sent additional information pertaining to the sale via text message before they opened. 7. Sales (571) 200-0879. Car dealership. The manager Walter prepared Purchase Documents set. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Hiding negative complaints is only a Band-Aid. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? I get to the dealership and the truck was not in the lot. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". They did not have the car I requested online available. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Estimated amount consumers saved since 1997: $15,590,010,907. I continued to call, he would not respond yet he was completely available prior to selling the car. Bully there way in and steal your home. that night, after bringing the car home, lights appeared on the dash! Merlex Auto Group | 7 followers on LinkedIn. Specialties: High End Used Car Sales. Get a Kelley Blue Book instant cash offer. Bait and switch tactics, not one car pictured I was interested in was available. Merlex Auto Group. Good. He replied "just let me know what the issue is and my mechanic will take care of it." After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. 8 years ago. strict standards for business conduct. I submitted an application to police. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Can be upwards of $3000.00 On top of vehicle cost. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. They told us the car was on the lot, but upon arrival, the car was no longer at their location. BBB Business Profiles may not be reproduced for sales or promotional purposes. It's been a month I still can't get my tag. Closed | Opens at 10:00 AM. Latest check. Completely Shady, especially Ray the owner. February 2022 check engine light comes on again. i texted him to see what was the hold up he told me to "contact Walter". Absolutely incredible!!! Walter gave me the discount I needed to secure the purchase. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Directions JULIAN TOOK VERY GOOD CARE OF ME. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Great deal, I thought. I got congratulations on the purchase from SETAYESH INC. 30 minutes later the sales person asked for an additional minor piece of information. Visit Merlex Auto Group. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Etta cost are not listed in ads or on their website. Flew in two days later from Georgia. There is no any information about this second line of financing. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife (703) 214-3598. I am a return customer and they as last time they treated my husband and I with s. They said that everything was already discussed and I should just sign what was discussed. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. I have text messages as proof!! I had a wonderful experience purchasing my used vehicle. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. THAT NIGHT, lights appeared in the dashboard. Call no one call you back but before I bought car everybody from there company blowing my phone up. The cherry on top is the wash and detail they provide as you are preparing your paper work. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. The process was stress free and pleasant. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Merlex Auto Group. YOU HAVE BEEN WARNED! There are no page 1 and page 2 of the Buyer Contract. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Search job openings at Unique Auto Import. I was very scared that they will frighten my daughter and neighbors. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. All business will get complaints. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Consumers want to see how a business took care of business. They gave me a different one that needed new Brakes and tires. This was not what was discussed. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Owners who claim this profile can update information, boost SEO, and more. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! United States. 2 months ago. Uncover why Merlex Auto Group is the best company for you. 1 mile away. Write a Review. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I ha ve never met Walii before this day! 5. Although the manager Walter swore, that the car was clean. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. He told me yes! Please DO NOT patronize this business. they are not trustworthy! He then texts me "if i am having any problems, contact the salesman! I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. It looked brand new being a used car and all of the customer service reps handled me very well. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! N/A. Want to share your experience with this dealership? we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Beat local competitors. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. They definitely give you the star treatment here! That's the way you make sales and retain satisfied customers!!!!! Customer service horrible suppose to refund me for oil change haven't got back with me. How those businesses take care of those complaints is what separates good businesses from the rest. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Merlex - the masters of bait and switch. (I checked it by calling to Arlington police department). This rating includes all reviews, with more weight given to recent reviews. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Specialties: High End Used Car Sales. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I asked to provide me with absent pages in my Purchase Documents set. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Trash. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else.
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