Simply click on foto@xcaret.com and choose one of the options to search your photos. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Casa de la Paz The greatest books ever written are in our library. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! Get exclusive information in your e-mail: If you have a valid reservation, you can make your. 5th Ave 10. Cabins, apartments, houseboats! This hotel features a rooftop terrace and a bar/lounge. What payment options are available to buy my ticket or tour? But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Yes, it is valid all year but is subject to change without notice. Sorry, we dont have Travel agents discounts in Xplor. How many times can I download my photos with my download code? Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). If you buy multiple parks, the pictures taken at the hotel are included for free. Yes, you can contact the photography customer service center The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. Solidaridad, Quintana Roo, Mxico. We wanted to know the best place to watch Mexico play in the World Cup, etc. 50 Park Plaza at Arlington Street, Boston, MA, 02116. I'm allergic to gluten, is there anything I can eat at the restaurants? Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. Omni Boston Hotel at the Seaport. Their eco-integrating design and premium amenities make them unique. Those guys were amazing. Are there discounts for teachers or students? Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. If you want more information about your transportation please call Customer Service. We can provide it to you if you have your purchase receipt. FAQs; Customer Service. . ( NO KIDS ). Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Paste as plain text instead, 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Refund will not be granted under any circumstances in this case. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). Carretera Chetumal-Puerto Jurez, Km. See all available properties in Middleton. If I do not have credit or debit how can I make my reservation? Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. 17.17 mi from city center. Sol (PEN): Visa, Mastercard, Diners and JCB. Hotel Xcaret Arte is a homage to the best Mexican artist. 5 Blossom Street, Boston, MA, 02114. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Do I have to reserve for a specific date? (01152) 55 4163 7327 Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Are the downloaded files of high quality? The pass is very much worth the money. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. it was just my wife and I for her birthday/anniversary. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Does admission to Xplor Fuego include transportation? In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). Get your Photo Pass and take home all the pictures of your experience at a special price. Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. I will not repeat everything that has already been said. Every morning, around six, I saw the same young man, about 20 years old, report to Work. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Yes. They are encoded directly from cameras with high resolution. We are here to serve you and to meet all requests, questions or suggestions you may have. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Changes are not permitted on the day of your visit. Can I pay with credit card or debit card of a person not included in the visit? The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. There are several options of payment depending on the currency chosen on our websites. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. You can purchase with a credit card or PayPal. Tripadvisor performs checks on reviews. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. Do I need a driving license? For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. Exact pick-up time will be confirmed when making your purchase. Please do not hesitate to let us know through this media when you decide to return to this paradise. My hotel is not available for pickup, although I chose transportation to the parks. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. What is the minimum age allowed inside the Park? La Casa de la Playa. 282. The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. I live and work in Quintana Roo and I dont have IFE. We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). Enter the heart of the Mayan jungle. Doubletree Hotels Middleton hotels are listed below. Traveling on business? Months without interest, only with major participating bank cards issued in Mexico. This hotel features a restaurant, a gym, and a bar/lounge. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. Can I submit my purchase confirmation on my phone and/or tablet? Each park has its own price for the photos pass. Your previous content has been restored. Privacy Terms. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Xenses Admission; Tour Tulum-Xenses; Save more. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. Paid for in US $ we received the hotel photos only. (I loved Fuego on my last visit). Can I enter with food or drinks to Xplor? The download code is valid for 30 calendar days from the date of purchase. How long is the photo/video download code available? Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Traveling on business? Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. It was a fantastic location for us. We offer you multiple payment options to pay for your reservation. You can download as many times as you need to while the code is valid. Within Mexico. At what speed does the zip-line travel and how long does a single journey last? Restrictions apply. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. Take advantage of the business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. How much time do I need to visit all the spots in the Park? more. How can I find out if there is a pick-up service at the hotel where I'm staying? The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Do you have scooters on rent inside the park? Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. The best of a home combined with the best of a hotel. Are the downloaded files of high quality? Rafts through a river circuit paddling with special hand paddles. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. By continuing to browse the site, you agree to the use of cookies. The ramen at Xin Goa was excellent as was the fried rice. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Privacy Terms. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. It is important to confirm your transportation service at least 48 hours in advance. How do I open the ZIP file when I download multiple photographs? Is there any type of refund and/or cancellation? In our venues, life merges with art. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort.

• Species conservation and freeing program
• Species reproduction program
• School project and environmental education program
• Efficient use of resources and responsible management of residues. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Rest areas, dressing rooms and restrooms. It is important to bear in mind that most of our activities need constant physical efforts. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. No problem! We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. Learn all the information in our Privacy Notice. If you want to check our current promotions, visit here. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. Good location. What is the maximum number of people allowed on the vehicle? Within Mexico. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Fill out this form and one of our agents will follow up on your request. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. If you visited our Parks: foto@xcaret.com Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. Above and beyond customer service! We also purchased a photo pass package for all of the parks. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. While buying your ticket online, a list of hotels where pick-up is available will be displayed. The Parks space is limited and priority is given to all of those who wouldnt have yet participated.