After this it said I could control volume. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. only. The issue can be related to the hardware or settings. 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and Apple support team hasn't really addressed the issue yet so those affected can try the above-mentioned workaround. How To Get It Back, The Easy Way To Make a Group Chat in Your Messages App, If Notes Disappeared From iPhone, Recover the App & Lost Notes. Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. Step 3: Head to Apple Settings . With Jamf Now, one person can do in a day what a small team of people could do in a week. When the Connected notification appears, you can use your remote. Place your Apple TV three inches away from your remote. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). If your remote is paired but the volume control still isn't working, try restarting your Apple TV. New Siri Remote not controlling TV Volume (IR). any proposed solutions on the community forums. AppleTV Remote not working except for volume buttons. If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. Unlike an ordinary TV remote, Apple TV remotes are smart devices, which rely less on actual buttons and are more dependent on voice commands. A forum where Apple customers help each other with their products. This is a user forum, if you want more specifics then you can contact Apple. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. Rudegar. The volume control buttons on your Apple TV remote may sometimes refuse to function. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Hi there! That hardware is not capable of sending IR and thus it can only work with HDMI CEC. Best. If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. A forum where Apple customers help each other with their products. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. All postings and use of the content on this site are subject to the. Urquhart1244, Cant control volume for tv with apple tv remote. Enter this code on the pairing screen. Apple TV can sometimes have problems playing sound. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and I have tried everything! This is just with watching something on the apple tv. Keeping your tech safe and organized while you are on-the-go can be tough, but CASEBUDi Electronics Organizer Case has your back! The Apple TV box receives the signal through the home network, then relays that through CEC. I gather it passes HDR and Dolby Vision correctly (even though Samsung doesnt really do Dolby Vision?). Call Failed on Your iPhone? If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Tap Add Apple TV. #3. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. It probably never did for wired speakers. Tap Sounds & Haptics. I can also successfully pair the TV's own remote to control the aTV. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. omissions and conduct of any third parties in connection with or related to your use of the site. It did work perfectly until tvOS 15.3 or .4 came out. I've tried the "training" menu to setup volume control but didn't get anywhere with it. Select Remotes and Devices from the Apple TVs Settings menu. Jun 1, 2022 8:34 AM in response to mikereed36. As above, the physical remote works with IR. Apple TV 4K, This site contains user submitted content, comments and opinions and is for informational purposes The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. In some cases, it works after pressing the button multiple times. It will help you protect yourself online with easy tools. Changing the settings from auto to tv . this feature was working before the automatic update and I have no idea what to do next . I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). I can not control volume of my apple tv with my iOS device that is my iPhone XS. Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. Refunds. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. Identify your Apple TV model - Apple Support. All other buttons worked. If you like tricks and tips about how to use Apple products, be sure to sign up for our free Tip of the Day newsletter! If your remote is still on the fritz, it may be time to order a replacement. Point your remote at your Apple TV. I've tried them all in varying combinations with no luck. Hi Ap2837, Thank you for participating in the Apple Support Communities. Enter your email to get your first tip immediately. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Yeah, but I mean that different TV (and other appliance) brands have different codes of IR signals, say a Sony remote control won't work with a Samsung TV. Is there a way we can report this issue to Apple? I cant even use my phone to turn the volume up anymore . Press and hold the TV/Control Center button and the Volume Down button at the same time. I enjoyed surfing and watching my favorite movies and shows without any interruption until my Apple TV remote started running into technical issues. ask a new question. Apple may provide or recommend responses as a possible solution based on the information Pick up the remote for your television, soundbar, or audio receiver. We understand your Apple TV volume control is not working. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Affected Apple TV owners immediately took to the community forum to report about the same. ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. Currently, there is no way to find your Apple TV remote if you misplace it. This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. Available in Black and Saddle Tan, this compact bag is stylish and practical. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. However, if I select Volume Control", I can only pick between Auto . How To Turn Off Flashlight on iPhone (Without Swiping Up! All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. To start the conversation again, simply Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. Apple may provide or recommend responses as a possible solution based on the information Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. The ONLY thing that doesnt want to work is decreasing volume. I installed the device successfully and everything was running beautifully. ask a new question. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. May 14, 2022 1:23 AM in response to @Anthony. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. omissions and conduct of any third parties in connection with or related to your use of the site. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Refunds. Here's one example on Samsung's community site. mikereed36, call (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. I have a new Apple TV and I am using with a relatively new Samsung TV. Program your Apple TV Remote to Volume. provided; every potential issue may involve several factors not detailed in the conversations Your remote may be disconnecting and reconnecting more frequently due to interference from other Bluetooth devices, cordless phones, and other sources. Same with - and mute. Street, Suite 108 Ive tried setting it to Receiver via IR and going through the Learn New Device setup. We need to point IR to Soundbar to work. Looks like no ones replied in a while. This site contains user submitted content, comments and opinions and is for informational purposes Is there anything i can do?? Apple TV 4K remote unable to control display volume. Our Privacy & Security Course for Apple enthusiast is our most requested course! The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. Click on "Learn New Device". Select your Apple T. On Apple TV 4K or Apple TV (4th generation), wait for a four-digit code to appear on your television. One might think that an iOS app cannot control a TV's volume because an iPhone . 1-800-MY-APPLE, or, Sales and Aug 22, 2020 11:46 AM in response to vazandrew. Source Update 4 (Dec. 27, 2022) Looks like no ones replied in a while. This site contains user submitted content, comments and opinions and is for informational purposes Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. It should be set to Auto via IR (TV ). Apple disclaims any and all liability for the acts,