Pantry. The RV is a Thor ******* **** 2019 and the vin#*****************. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. We want the work to be done correctly. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. We are also providing the **** commercial vehicle center web address. It's been non-stop. More than 50 pictures were sent to Thor. This allows the radio to run with the ignition key off. We have taken the coach all over ***** and **** trying to get the issues resolved. State: Arkansas. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! Anyone know exactly where the fuse may . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Who never came back to do the work. We want **** to act in good faith and resolve these longstanding issues. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? My question: Is there a definitive reason why the driver's (chassis) radio is not mounted/wired in a standard fashion? When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. Multiple calls, travel, estimates, no results. My Thor Rize was not properly built. Yes. The solenoid is subject to failure and if it does, the switch will do nothing. Not a fuse, not a wire. Junior Member. Message. bunk above drivers compartment has failing motor brakes. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Thor Motorcoach Logo linking to Home Page. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. I have hundreds of emails relating to our continued attempts to get these issues resolved. I have looked and checked all connections and fuses I can find. Now we have two new bids one for $4,500.00 from a subcontractor. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Plus tax, title and license. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Probably have to pull radio out to find inline fuse. VIN #*****************. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. You must log in or register to reply here. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. Plus tax, title and license. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. BOTH of which **** has rejected. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV Standard and optional features listed on units may or may not reflect the actual in-stock unit. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. Like most: We went on our first trip this past weekend. ("goodwill offer") from what they will charge us to do the labor at their factory. Brand: Thor Motor Coach. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. . Please see us for a complete list of features and available options! Our BIGGEST Class C is HERE!! On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Arriving at our destination we set up to dry camp. We have a water leak and it has caused extensive damage. Thor Full Side Slide-out Won't Come In - FMCA RV Forums AMAZON LINK:. Just for good measure, recheck those easy to access fuses in the panel in the coach. One previous owner purchased it new.We have had multiple issues with the coach. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Number Of Televisions. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Not sure where the in line fuse is located any help locating would be appreciated. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. I need my brand new RV fixed, and Thor has an obligation to fix it! At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Stock Number {stockNumber} {priceLabel} {msrp}. Message. You probably have to pull the radio out to find it. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL MSRP Price: $157,576. We have spent more than three years trying to get these issues resolved. See dealer for details. He made us feel at ease during the whole process. 1 of 26. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. Our Owners Resource and Owners Guide can help you get the most out of your travels. You may also call **** at ************ for them to better assist you in finding service. * This post was edited 03/23/19 02:00pm by bobndot * They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. Thor Motor Coach does not have control over the ************ centers. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. The retail declared our previous response as satisfactory, see below. Thor motor coach four winds 24 f e350 chassis. My Thor dash radio is also powered by the house battery. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? And we are akready receivng customer no assistance. The same way they want they money on time, Included my vin number thor vegas **** 2022. Generator in photo not included. Need advise, had a shop replace house battery and repair inverter. The elements cause the roof to expand and retract. ", VIN # ****************. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. We purchased a 2020 ************ model **** on September 4, 2019. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. After getting back both radios not working. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. is not responsible for any misprints, typos, or errors found in our website pages. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! I think that is the Thor way. I purchased unit as it comes from manufacturer with a seamless roof. This is an independent, unofficial site. !. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. from Thor Motor Coach. . Spoil the RV owners in your life this Christmas with some of our favorite gifts. We make the transition smoother with this free Owners Guide. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. We are tired and have had enough. 2 slide outs. good-will offer. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. . THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Mine is under our bed but doesnt have one. I am rejecting this response because: We have been going back and forth with this for three years. Mechanic's Assistant: What year is your Chassis? New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com Nobody will build them better. **** refuses to act in good faith. in fuel costs), then **** will kindly deduct the $2,000. I am not in a place where I can plug in and charge the house batteries. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. **** had no issues resolving many of the other problems with our coach. He was so laid-back and his knowledge was extensive on the motorhome. Thor is offering to repair by patching roof. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Another for $6,500.00 from *************** in ***********, **. Our motorhome has been in the shop at la mesa for 71/2 months. According to the call notes several of his concerns were discussed and further explained. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! Your actual payments may vary. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published.
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