Motorola MB8600 modem issues/firmware update. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. This thread is archived. This doesnt mean you shouldnt pay attention to your modems firmware. If you are searching for the best router in the market, but don't have a lot to spend, then the Motorola MR2600 AC2600 router is a great dual . Software. ARRIS SB8200 vs Motorola MB8611 - Comparison And FAQS The closest competitor to the MB8611 model is its predecessor, the MB8600. Description. Well discuss: Before we go over the process of updating your firmware, lets start from square one. MB8600 does not include a WiFi Router or VoIP telephone adapter. I know nothing about what these should be. Couldnt find anything particularly useful on Motorolas website. When youre shopping for a modem, youll typically see terminology like 164. These numbers represent how many downstream and upstream channels are supported by that modem. Guess Ill buy another to replace this one next. Slower Speed with new Motorola MB8600 : r/Comcast_Xfinity Most likely will need a tech to figure out where the breakdown is happening. Value. The first thing to search for when reading a modems description is its compatibility. Thoughts?? Compatible services: Xfinity, Cox, Spectrum (not gigabit), Charter, Time Warner, BrighthouseMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. It might be worth taking a few minutes to see if theres another ISP that can both provide you with internet and update your modem. If you call your ISP you can get a status of the firmware update. But buying a modem can be overwhelming if youve never shopped for one before. What if this wasnt the case? Would love your thoughts, please comment. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. PSA: New Motorola 8600 firmware problems - Secure certificate issues I didn't even know what model number I had. This technology is the preferred standard of cable providers. Our community is your official source on Reddit for help with Xfinity services. Heavy may receive a commission if you purchase a product through a link on this page. Where does Motorola MB8611 stand as compared to Motorola MB8600? On top of that, renting a modem can be expensive because youre paying for it every month. WAN Link Aggregation with Motorola MB8600 modem This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Find more Netgear Nighthawk CM1200 information and reviews here. Office Products, Office Furniture, Computers, Software & Consumer Electronics . I had to warranty the same model for the same reason a year ago. I haven't got a notice of any sort though. I got a notice from Xfinity today stating that my equipment i.e. Lets say you have an older modem thats not very popular. MB8600 - overkill for 150/5, i know RT-AX86U - FW 386.7. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Feb 21, 2019 . Motorola MB8600 and Orbi RBR20 not getting along - Netgear Try a different modem. ARRIS Surfboard SB8200 is a comparable model. Compatible services: Comcast Xfinity, Cox, Mediacom Cable, WOW!Max downstream: 3.8 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. When something like that happens, the modem you bought may no longer be compatible. Amazon.com: Customer reviews: Motorola MB8611 DOCSIS 3.1 Multi-Gig When it dies, I have to log in from the LAN and restart the router. The main difference between the CM1000-1AZNAS and the newer CM1100 is that the CM1000-1AZNAS only has one gigabit ethernet port to send its signal to a router. Please post the downstream power level and SNR values for all channels as well as: @BruceWheres a screen shot, hope this helps. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. Your MB8600 won't be dropped before that. And while both the modem and the router are powerful enough to handle the highest throughput available through cable Internet, its worth noting that the built-in router isnt quite as powerful as the modem. You can: Its not safe for you to have a modem that isnt updated, because it can leave you open to some serious security concerns. Comes equipped with a broadcom cable modem. This eliminates WiFi as a source of lag or internet latency for that one device, which is often useful for online gaming. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. Ok. . .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. The fix worked for firefox but Chrome still can't access the modem and I can't find the cert anywhere under Chrome. The log is fairly clean for a nearly one month period, and the large number of correctables on the OFDM channel is often seen and thought not to be meaningful as long as the uncorrectable count is low. It seems like a pretty easy process. This time they are saying they need to call Motorola to update the firmware, and Motorola isnt open until tomorrow when Ill be at work and my wife is supposed to be working from home. Not sure if other modems do or not (probably depends on where the bug is). By updating your modems firmware, youre improving both the security and performance of your modem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have questions about your services, we're here to answer them. To give simultaneous Internet access to many devices, plug in any router you like. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. In fact, updating your modem requires no action on your part at all. If you want to wirelessly broadcast your high-speed signal through your home, you will also need a Gigabit-compatible router. Your email address will not be published. New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. Essentially what youre doing when you reboot your modem is forcing your modem to double check its firmware. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. I'm now getting my gigabit down. The rep said thats not the case since its my own modem. The software functionality and features . Note that line impairments may exist that the modem is not able to report. Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. Both support link aggregation. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Dont worry if youre not sure what your modems IP address is. Then, press on Choose file and pick downloaded Firmware. We also welcome product reviews, and pretty much anything else related to small networks. One of those checks is to see if the latest firmware version is running on the modem. As you can see, depending upon your ISP you may have a different version of firmware. item 7 Motorola MB8600 DOCSIS 3.1 Cable Modem. If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan ( https://www.xfinity.com/support/articles/service-protection-plan, closed to customers that don't already have it). The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. Browse our product & service portfolio to find the right solution for your team. . Press question mark to learn the rest of the keyboard shortcuts. motorola mb8600 - Motorola On the next panel you'll need to connect your modem to a "live" coax cable. Heres what information was listed in this section. Youll have to change your modem. Or is it just to access the web UI of the modem? that will set up a new exemption for the modem and you won't get the alert. If you rent equipment from Comcast, you are eligible for an update on us! Download speed has gone from 1.4 tb average to 500mb. The bottom line is that there could be thousands of different modems connected to a given ISP. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! If you have questions about your services, we're here to answer them. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. Yes, youll set passwords on your home network and each device. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. */. Cloudflare Ray ID: 7a28d291dd222b5a In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. I know I am being overly fastidious but I would like it if I can access the modem from any of my browsers. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. Advanced cybersecurity keeps your network and data safe with auto firmware updates, threat scans, new device alerts, and ad blocking. It seems like only Comcast/Xfinity really bother updating firmware. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . Deleting the files mentioned will delete all stored certificate overrides including for others that may be needed or important. Description. Without proper venting, you may find your modem locks up on a regular basis, forcing you to restart it. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. Bring your own modem (BYOM) - Astound All was good until modem firmware was updated. This section says that firmware upgrades are provided by the ISP. WAN LAG on tp-link router - Home Network Community Seems to work FINE. The only problem I see is the error counts for the 429MHz channel, which frankly I'm not sure how to interpret. After the cable modem is successfully registered on the network, the Power, Downstream, Upstream, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.. Back View. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. Five New Motorola Intelligent Networking Devices Added to - Yahoo Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. MB8611 New firmware. I just purchased the MB8611. Firmware Version: 1.1.2. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Right when I log in to my modem, the firmware version is listed right on the home page. Signal is toast. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. There are a few things you can do if your modem firmware doesnt match the latest version. I got the same regarding an Arris SB8200. Overclocking Raptor Lake - 13900k,13700k, 13600k etc With SNMP disabled, I wanted another route to be able to collect these metrics. Learn more. While many modems stand vertically, others are built to set horizontally. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. All other modems connected to the ISP wont be updated. One way to mitigate this cost is by ditching your rented networking equipment and providing your own gigabit modem and router. it's still supported, just checked their website! ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. Especially if you have an internet plan with a smaller ISP. In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . No amount of firmware updates will fix it. Whether you find a new ISP or change out your modem, just make sure that your modem will get updated. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. I have defaulted both router and modem, turned off LAG on modem, to no avail. Please contact the moderators of this subreddit if you have any questions or concerns. I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. MOTOROLA MB8600 Multi-Gigabit Speed Tiers Cable Modem The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. All you need to know as youre shopping is that the more Mbps, the faster download and upload speeds youll need. On top of that, buying your own modem will be cheaper than renting a modem in the long run. Motorola MB8611 Review: Everything you wanted to know Motorola Ultra-fast Docsis 3.1 Cable Modem - (mb8600) : Target For gigabit internet plans. We have made changes to keep employees safe so response and call times may be longer than usual. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. Log in to your modem with the username and password you created for it. 3891.2 Mbit/s Broadband - Gigabit Ethernet - Desktop . On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. Does it impact your ability to surf the internet? Owning your own modem often saves $156 per year in cable modem rental charges. It was never valid in the first place. Hi new member here can you please message me if you still have it, thank you. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. Well take a look at each one so you have a good idea of what your options are. I just hope Comcast fixes this. Lets looks at it from an ISPs perspective. Update MOTOROLA MB8600 Firmware, How To - HardReset.info Unfortunately, and to no fault of this router, link aggregation is not currently supported by any of the ISPs it is compatible with. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. The action you just performed triggered the security solution. Motorola MB7420 16x4 Cable Modem; . This is very important. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. This website is using a security service to protect itself from online attacks. Thanks for the replies. The first thing to do is check what firmware version your modem currently has. It usually reconnects after a manual restart. For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications.