IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Expand. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Cancellation Fee Schedule - Norwegian Cruise Line force majeure as defined in section 5.10. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. Final Payment is Jan 6, so I went into My Celebrity account and paid the final payment amount. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. However, the FCC must be used for a new cruise by May 31, 2022, on any cruise onboard . Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Leave April 18 on a 15 day cruise, outside cabin, if that makes a difference. . If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. Final payment -- online or call Celebrity - Celebrity Cruises - Cruise The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. If airfare payment is due prior to the cruise payment schedule, you will be advised at the time of booking. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). Please note: The date of departure means the date the arrangements you have booked with us commence. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Any delay in providing us with these details will prevent us from being able to issue tickets. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. Posted January 13. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Please contact your Personal Cruise Specialist or your travel agent for further details. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Copies will be available from our suppliers. When you book a Celebrity Cruises cruise-only holiday via one of our authorised travel agents, all monies you pay for that booking will be held by the travel agent on your behalf until we issue our confirmation invoice. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). Here's how to cancel or postpone a cruise due to COVID-19 You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. If this holiday is in fact cheaper than the original one, we will refund the price difference. Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Find a Bargain Please choose a vacation type. Guests holding non-British passports should check with relevant embassies. Dining times may vary slightly on port days due to shore excursion departures. Beginning 4/1/2022 it reverts back to the 90 day window. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. Disney Cruise Line Extends Final Payment - DCL Fan for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Does everyone booked on the Galaxy on Thanksgiving Day have the same final payment date? How far out if final payment due? You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. That apparently came out in September of 2021. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. final payment date? - Celebrity Cruises - Cruise Critic Community Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. NOTE: The only exception to this policy are curling irons and hair straighteners. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. However, torch lighters and novelty lighters that look like guns are not allowed onboard. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. They will advise you on how this information can be provided or verified. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. So, I'm checking out the board yesterday and stumble across a thread about room upgrades. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Itineraries may change from time to time, both before and after your sailing departs. Deadlines for cruise deposits, payments & refunds (cheat sheet) . Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Please have your itinerary number available and one of our agents will assist you. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. The holiday will only be cancelled on the date we receive the i cancellation. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Prices will vary by ship, itinerary, sailing dates, stateroom category and additionally departure airport if you purchase a standard fly/cruise package. Celebrity Cruises Cancellation Policy | Cruise.Blog Deposit amount & final payment deadlines for Celebrity Cruises. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Please note that flights may only be purchased as part of a package and with a Celebrity cruise. The health and safety of our guests is our number one priority. Unless you book and pay for an upgrade, you will fly economy class. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). You must check the price of your chosen holiday at the time of booking. In order to process your booking, we need to collect certain personal details from you. You have a choice of seatings for your meals in the Main Dining Room. 4.3 What about Special Services/Requirements? 2.6 What are the passport and visa requirements for my holiday? Such bookings will be treated as normal bookings subject to the above comments on special requests. Please note, the above options are not available where any change made is a minor one. Guests under the age limits above will not have alcohol returned to them. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. You can redeem any FCC by calling us! Forums. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. How many days is the Final Payment required before the cruise? If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. Drones used on the ship will be confiscated till the end of the cruise. All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept confidential. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. Cannes Film Festival Deadline[8] Im Juni 2019 wurde er beim Sydney Film Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation.