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In the 4 years I was there I hit some sort of bonus each month. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. David the Staysure agent explained and guided us through the Health Check requirements as my partner is on a NHS waiting list for a minor operation.The travel policy he recommended saved us more than 30% on the equivalent travel policy available through our holiday travel agent. Many thanks. Full-time, Part-time . Kind regards Ross Customer Service Manager. Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. We pride ourselves on the excellent service we give to our customers and this is achieved through our dedication to deliver the best training to our people. We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. I know you have to make money but not to sure if the way you do it is ethical, Dear Mr SattinThank you for taking the time to leave a review.Staysure take all feedback relating to our products and services seriously. They have no intention of paying out any claimit's your fault unless you are prepared to spend 6 months+ to prove otherwise. Staysure is a trading name of TICORP Limited. After providing all manner of documentation - death certificate, GP's letter, completed questionnaire, holiday booking forms, cancellation confirmations, and a subsequent medical form to send to my father's GP, I had my claim 'declined'. Kind RegardsRoss KS K Shattock 8reviews GB May 27, 2016 Two Week Travel Insurance for Lanzarote Also, for some of our insurers we may receive a profit share payment if they Even though the people are genuinely lovely sometimes it feels, Repetitive and difficult calls with little support, noisy and not very safe (post-covid) environment, some people get opportunities or take less calls if theyre mates with managers, Thank you for taking the time to provide feedback and for recognising we have some exceptional people working in the business. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Warm regards,Emma, Dear Alan Gregory,Thank you for your 5 star review. Despicable service from dishonourable people. It was my aunty and they told me its not compassionate. ERGO Seguros de Viaje //--> Have a fantastic holiday. Bedford Road, Staysure is the UK's leading insurance provider, and we pride ourselves on being able to provide travel insurance for anyone and everyone, particularly those with medical conditions, who want. We regularly review our employee offering and believe we offer a good basic salary and bonus opportunities. We have pre-existing conditions, and the agent carefully went through all these and gave suitable advice.Happy to travel with the Staysure policy behind us. width: 100% !important; Check out what 252,969 people have written so far, and share your own experience. Resolver is a totally free service that you can use to complain effectively. Theres no jargon in our rights guides. } Dear WAMM71,Thank you for your 5 star review. They were rude, there was no consideration, no bereavement line. .blog-header h2 a {} A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. Friendly team with lot of knowledge. 2730-055 Barcarena, Customer Services Department Seemed silly, but so be it, or so i thought. Thank you for posting your feedback and for recognising we have fantastic people in the business. 2 Staysure Customer Service interview questions and 2 interview reviews. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} .galleryCaptionInnerText {} document.documentElement.initCustomerAccountsModels++ Send your complaints and reviews - and we'll publish the best, and worst! I hope my friend who recommended me gets her 10 bonus !!! USED to be a great place to work. Wednesday 28 December: 8:30am 8pm As I was desperate I bought it. If there is a problem with the password chosen this should be explained. Saturday: 9am 5:30pm good prices, easy to use website and when there was a small glitch about me getting my documents it was quickly sorted out. dealt with it promptly and courteously. Warm regards,Ross. - Calling from within the UK: 0333 014 4512 Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. and make your voice heard. Wishing you all the best for the future. (Madrid), Espaa. Contact Staysure customer service Resolver can help you send your complaints to Staysure. They will undoubtedly refer you to an obscure technicality in their T & C's and fight tooth and nail to defend their position. achieve performance targets across their product portfolio. If you need more help, please visit our FAQ Help Centre. } We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. I dont know what Id have done without them. .wsite-footer blockquote {} Verification can help ensure real people write reviews about real companies. My dad died whilst abroad, he was insured with stay sure. a:hover, Our bonus scheme is one of the areas we review frequently to ensure it consistently awards our agents that deliver the best service to our customers and like yourself, the majority of our agents achieve this every month. Have a fantastic holiday. Thank you for your positive comments regarding our training team. .wsite-image div, .wsite-caption {font-size:18px !important;} Staysure Customer Service Representative yearly salaries in the United Kingdom Salary estimated from 11 employees, users, and past and present job advertisements on Indeed in the past 36 months. Gaynor Simpson, Dear Mrs Gaynor SimpsonThank you for taking the time to leave a review. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Online insurance is great but multiple choice questions dont always offer the conditions the customer might feel most likely to arise. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{} _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";