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Spaghetti was perfect al dente; both sauces were delicious. Shripm nicely grilled. Server did not deliver drinks as ordered. Besides her poor service she never comes back she never checks on you she messes things all the time. Our waitress must of been new. Our waiter asked if our meals were cooked to our satisfaction when brought to our table. This is not the first time we have had trouble. We were with my senior mom and there was no way we could have had a conversation. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. It is a nice way to complement and enhance your dining experience. Not her fault that they were out of bread but never heard of an Italian Restaurant that did not have bread with a meal. We're excited to see you again soon! Roasted Red Pepper Bruschetta - fresh mozzarella, basil, Parmesan, balsamic drizzle Specials on Sangria, wine, martinis, margarita, mojitos and other drinks. Sunday. Perfect service from Alysia. Orderd a peroni and lemon drop martini. Food was very good although some portions were small and not a lot of seafood for the price. Roasted Tomato & Ricotta Bruschetta with fresh basil and balsamic drizzle. Happily the food is still outstanding and many of the staff members have returned. We didnt see the waitress again until the end of the meal and when I told her I didnt like the Carbonara she thought I was kidding. We asked the manager that he take everything back and remake our food and bring us new glasses of water no silverware , After that I believe another gentleman came over which Im thinking he was the general manager he was really nice and was trying to ease up the tension and the mood. The restaurant seemed to be short staffed. Terrible service, mediocre food, incorrect item descriptions on the menu, out of several items. We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Max. They offer discounted drinks and appetizers. A busy Tuesday night in UTC during snowbird season, but no issues with food coming out on time and correctly. Happy Hour: Chart House does not offer Happy Hour on Saturday. We are sharing your comments with the team for improvement. From our Grilled Chicken Marsala to our Pasta Brio, our menu is sure to satisfy. He is AMAZING! It is our favorite. We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. My wife and I had a great time food was awesome service was awesome definitely will return. We'll see you again soon. Our friend had the mushroom ravioli which she thought was delicious. As we were waiting for the food to come, the waitress went to another table which had a dog in a stroller to give the dog water and she pet the dog and hugs the dog and right after she walks inside and grabs our food and brings it to our table. Lasagna is not your typical,it has a spicy meat filling, stay away if you have Top notch. $6, Italian Lemonade, Sangria Rosa, White Peach Sangria and Peroni $4, Black Raspberry Cosmo, Porta Palo Wine, and Vodka Martini $5, Classic Manhatten, Italian Margarita, Key Lime Mojito, and Mango Mojito $6. MonThu, Sun 11:00 am10:00 pm We are so sorry to hear that we let you down especially on such a special day. We look forward to serving you again. Reservations are recommended. We both appreciate your generosity. Just found my new go to restaurant. Not sure if the salt came from the Italian Sausage or Pancetta but it spoiled the meal. Vegetarian Friendly, Vegan Options, Gluten Free Options, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service. Then brought me oil and vinegar. Open Hours: 11 am-10 pm We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. the meal but that did not help the subpar service. Our server, Oscar, took good care of us! Our staff will provide a memorable experience for you and your guests! Never disappoints. Topped with feta & seared shrimp, Ciabatta bread, house-made ricotta, roasted garlic pesto, fresh mozzarella, Grana Padano Zanetti. Beautiful restaurant, very clean and nice atmosphere. 2023 Bravo Brio Restaurants, LLC. We do understand help is hard to find! Sarasota Tourism . Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We hope to see you again soon! Our friend had the mushroom ravioli which she thought was delicious. Thank you for reaching out to us. Get quick answers from Brio Italian Grille staff and past visitors. Brio Italian Grille - Sarasota - University Town CenterResponded on 11 February 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. You will appreciate the kind and timely service delivered by their staff and be pleasantly satisfied with its robust happy hour special and food options. My wife and I returned there on Saturday, October 16th for lunch. Weekdays in the bar only. You will also be delighted with the extensive happy hour menu and menu options. Overall it was a fair to good experience. Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. I reported it to the manager. Max was an attentive and personable server. My compliments to the Chef. Does Brio Italian Grille have outdoor seating? Drinks took longer than appetizers to arrive. I reported it to the manager. Offer available online only through 12/31/22. (941) 360-3171. OpenTable is part of Booking Holdings, the world leader in online travel and related services. We will be sure to work with our team to improve on this. We will undoubtedly pass your feedback to the management team. his control, he could do nothing to seat us near our reservation time. 3. VERY noisy atmosphere. . Learn More. Thank you for sharing such complimentary feedback about our team. That was not true after she pet the dog she went and got the food immediately we all saw her. We both appreciate your generosity.More. I will avoid this Brio in the future. Brio Italian Grille - Sarasota - University Town CenterResponded on 18 February 2023Thank you for choosing Brio to celebrate your special occasion! Lovely dining room, quiet (at 6pm), food was delish, service fine. They have a great happy hour and the drink prices and happy hour food items are really cheap. Gorgonzola-crusted medallions were excellent. Menu. We'll see you again soon. The home-cooked specialties are based on traditional pasta dishes. *Available at participating locations, where legally available, and in compliance with all state and local regulations. Not one manager seemed to resolve the situation. a lot of staff training is obviously required. Service is on point and you have to try the dessert." Brio Italian Grille - Sarasota - University Town Center, Casual Elegant Italian cuisine. A runner brought the meals and after they were delivered the waitress showed up and said, oh you got your meals I was looking for them, strange comment to me. After we ordered, we were informed that they were out of the Shrimp and Eggplant, and we had to select another item for one of our meals. Enjoy Sunday brunch specialties and featured cocktails* in addition to our regular Italian menu. Night Out. Minnesota Happy Hours: Monday - Friday: 2pm - 6pm; Monday - Thursday . We will undoubtedly pass your feedback to the management team. Thank you for your loyalty, Robert! Give someone you care about an experience theyll never forget. Great location. 9 pm11:30 pm: Discounted appetizers a starting at $4. We look forward to serving you again. Restaurants Steak Houses Bars. Sign Up Now. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Sarasota Tourism Sarasota Hotels Sarasota Bed and Breakfast Sarasota Vacation Rentals Sarasota Vacation Packages Brio Italian Grille - Sarasota - University Town CenterResponded on 19 February 2023Thank you for that glowing review. Brio Italian Grille - Sarasota - University Town CenterResponded on February 18, 2023We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Sophia. BravoBrio, Marketing at Brio Italian Grille, responded to this review, Homewood Suites by Hilton Sarasota Lakewood Ranch, Hampton Inn and Suites Sarasota/University Park, Courtyard Sarasota University Park/Lakewood Ranch Area, EVEN Hotel Sarasota-Lakewood Ranch, an IHG Hotel. We'll see you again soon. Brio Italian Grille - Sarasota - University Town Center Responded . Get Directions. Had to ask for bread when she gave us our waters. We ordered a Flat Bread Pizza for an appetizer that seemed to be served on the same crackers that they served instead of the bread. 190 University Town Center Dr Sarasota, FL 34243. $15 for a lower value wine (Alta Luna) is ridiculous. Enjoy Brunch specialties and featured cocktails in addition to our regular menu. We strive to provide world class service, so we're happy to see that reflected on your visit! Late Night . Gorgeous restaurant. Happy Hour website . Nice and attentive but has to sharpen her skills. They did nothing for special occasion; they found. Great place for that special occasion.More, Servers apparently too busy chatting to clear table or replenish drinks We will be back. The best food which we expected, as we had bee to other Brios in the past. The flatbread pizza was a hit and we all got a sample. We are happy to hear you had a wonderful experience and we hope to see you again soon! Our waiter was prompt and polite. Service was excellent, food was delicious and a very good value. 3 pm7 pm: Discounted appetizers starting at $4. Sarasota Tourism Sarasota Hotels . Waitress did a good job but was spread too thin, I'm sure from a shortage of help. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. But our waitress was a 2 out of 10. We were seated before two other tables and did not receive service till after them. We look forward to serving you again. The mistake was acknowledged and those two individuals were appropriately comped for their meals. We look forward to welcoming you back again soon! We are very sorry about your experience. Everyone loved what they ordered and were able to share with the others. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We did not start eating until 9 PM. Visit Brio Italian Grille at 5505 Tamiami Trail N in Naples, FL to taste authentic Italian food. Featuring Drink Specials & 6 Menu Items for $7, Weekdays 3PM 7PMAvailable at the Bar & Outdoor TerracesFirst come, first served, Vine-ripened tomatoes, fresh mozzarella, basil, extra-virgin olive oil, Crispy calamari, pepperoncini, arrabbiata, lemon aioli, Vine-ripened tomatoes, arugula, fresh mozzarella, basil, balsamic drizzle, White American cheese, roasted tomato mayonnaise, hand cut fingerling fries, Shaved tender beef, field greens, capers, mustard aioli, Choice of SVEDKA Vodka or house gin your way, dirty or dry, olive or twist, up or rocks, SVEDKA Vodka, ginger beer, lime juice, rocks, Bacardi Limn Rum, pineapple, lemon juice, ginger syrup, SVEDKA Citron Vodka, black raspberry liqueur, simple syrup, cranberry, lime juice, up, SVEDKA Pineapple-Mango Vodka, Malibu Coconut Rum, cranberry, lime juice, up, Makers Mark Bourbon, sweet vermouth, bitters, rocks, SVEDKA Pineapple-Mango Vodka, Moscato, lemon, pineapple juice, SVEDKA Vodka, or house gin, Angostura bitters, fresh lemon, lime, rocks, A crisp white blend with notes of lemon and floral blossoms, A rich red blend with notes of ripe black cherry, White wine, Peach Schnapps, peach nectar, fresh berries, citrus fruits, on the rocks, Raspberry Vodka, CaBianca Brachetto dAcqui, fresh pineapple, strawberries, on the rocks, Ask your Bartender for our current craft features. Save. Special Pricing on Select Wines by the Glass & Bottle. The food is absolutely delicious- my staff always enjoys every bite.Brio, you really have something special with Josue. I noticed our server was working the outside tables too, as well as our section on the opposited side of the reataurant. Food was very good although some portions were small and not a lot of seafood for the price. Learn More. Join us for a well-deserved happy hour after work, family dinner, or Sunday brunch with your besties. Food was excellent. The mistake was acknowledged and those two individuals were appropriately comped for their meals. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Brio Italian Grille - Sarasota - University Town CenterResponded 6 days agoWe are very sorry about your experience. We will undoubtedly pass your feedback to the management team. Sarasota. Good service starts at the top. Fish Tacos Miller's Ale House - Sarasota. Guess we were having a timing issue. Its great food, great atmosphere and great service! Cheers to Thursday wine specials! Great atmosphere and locationmeals were not that good4 in our partyall agreedchicken was overcooked and dryshrimp and scallop dinner was skimpy at best and scallops had sand in themfor the price it was terriblewe won't be back. The top part of the pasta was a bit hard. Outstanding menu. By then the bread was cold and our meal had come. she never did ask the others in the party if they wanted drinks. We'll see you again soon. On the plus side, Sophia was friendly, efficient and pleasant. 11:00 AM - 11:00 PM. Thank you for your loyalty, Robert! Nice and attentive but has to sharpen her skills. 2020 Menu-Price.net. Drinks took longer than appetizers to arrive. Our waitress must of been new. Thank you for that glowing review. Parmesan crusted tomato app , was great. Do yourself a favor and also Check the silverware before you eat with them, we swapped ours 3 times because they were dirty with food still on them after being washed even after we got everything swapped . Our party had the spaghetti pomodoro, spaghetti bolognese and the mushroom ravioli with a pomodoro sauce rather than the brown butter. Learn more. Night Out. Entrees arrived. . Join us on weekdays for drink specials* and 6 menu items for just $7-including our famous Happy Hour Burger. Boca - Sarasota. Everyone loved what they ordered and were able to share with the others. We have shared your comments with the team and hope to serve you again. Delicious Italian food. Parking was easy. The appetizer and salad came out together. My wife got the shrimp and eggplant appetizer in black pepper sauce and mushroom soup, I had a bowl of mushroom soup and a wedge salad. Lovely dining room, quiet (at 6pm), food was delish, service fine. They seem to be having trouble getting servers. GREAT pomodoro spaghetti. Managing Partner. Terrible service, mediocre food, incorrect item descriptions on the menu, out of several items. (Happy Hour Food Available At Regular Happy Hour Times As Stated Above.) More than an Italian restaurant, Brio Italian Grille is your destination for a relaxing lunch, after work happy hour, celebration dinner, or festive Sunday brunch. Service is on point and you have to try the dessert. Thank you for that glowing review. The food was good but not exceptional.More, We loved the atmosphereit must look awesome at night. Second, the meal was great they prepared my spaghetti just the way I like it lots of Bolognese sauce. Brio Italian Grille - Sarasota - University Town CenterResponded 6 days agoWe aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Max. We have shared your comments with the team and hope to serve you again. Brio Italian Grille - Sarasota - University Town CenterResponded on 18 February 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. By then the bread was cold and our meal had come. Successfully reported! Brio Italian Grille - Sarasota - University Town CenterResponded on February 11, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. Good guy and he did a good job. Specials on Sangria, wine, martinis, margarita, mojitos, and other drinks. We find it amazing how a good waitstaff makes a restaurantvisit go from good to great.More. Brio Italian Grille - Sarasota - University Town CenterResponded on 18 February 2023We appreciate your visit and apologize we did not meet your expectations. Also, the kitchen made an error on two of our meals, which caused a significant delay in two out of our party of four receiving their meals. For some delicious Italian food, Brio cooks their dishes with the freshest quality ingredients. Receive exclusive offers, weekly specials, and more. We enjoyed a leisurely meal there. Its a great time to try some of the best Italian food with a happy hour and low costs. Thursday. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We love to hear how much you enjoyed dining with us at Brio Italian Grille. Our waiter was prompt and polite. Just another reason to avoid chain restaurants. Specials on Sangria, wine, martinis, margarita, mojitos and other drinks. MORE PHOTOS. Located at International Plaza, Brio is home to the $6 drink and food specials. Roasted Tomato & Ricotta Bruschetta with fresh basil and balsamic drizzle. The food arrived after a 20+ minute wait. I will avoid this Brio in the future. The dog didnt have a vest or anything showing that the dog was a supporter dog or leader dog. Follow; Follow; We look forward to serving you again. Last Name your full name . It was my first time there. We hope to see you again soon! Great atmosphere and locationmeals were not that good4 in our partyall agreedchicken was overcooked and dryshrimp and scallop dinner was skimpy at best and scallops had sand in themfor the price it was terriblewe won't be back. Beef CarpaccioField greens, capers, mustard aioli, Parmesan. We actually asked for plastic silverware that are sealed in the plastic bag. 941.362.4427 Sun - Thu 4pm -11pmFri & Sat: 4pm -1am Reserve* University Town Center 67 N. Cattlemen Rd.Saras . Get Directions. Love the blistered tomatoes. The grilled salmon salad was excellent, as always! Reserve your table now to celebrate a birthday, anniversary or just a night with family & friends. Dessert coffee was served after dessert was finished - and not a packet of cane sugar or normal sugar to be had in the entire place to go with our specialty coffee. Click to view Happy Hour menu! Took 2 hours to eat dinner. THEY DONT CAREMore, My husband enjoyed a lovely brunch at Brio. Get Offer . When she left I told my family which was four of us we are not asking for more water so drink what you have . We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. Great service from Richard. Not sure if the salt came from the Italian Sausage or Pancetta but it spoiled the meal. But our waitress was a 2 out of 10. We were finally seated at 8:01 pm. The service was fair but, 30 min. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. HAPPY HOUR 3-6pm SMALL BITE OFFERINGS. Italian Kitchen. Tripadvisor performs checks on reviews. Does this restaurant offer table service? Call Menu Info. Thank you for choosing Brio to celebrate your special occasion! Menu. *Available at the bar & outdoor terraces only. Both the Pasta Brio and Gorgonzola Cream Campanelle were delicious, and theservice was great. Brio Italian Grille accepts credit cards. Power Lunch. What better time to sample some of this delicious food during happy hour at low prices. THEY DONT CARE. At the end we still paid for our food we werent saying this to get free food, we believe the General manager covered our desserts . (Even if she washed her hands) who would want their foot brought out to you when you just saw the waitress touching a dog. on Google. Our server, Oscar, took good care of us! "Go try this new Italian restaurant in Sarasota!! "Stuck going for happy hour since Hyde parks bar was packed Went in and quickly sat." more. Manager and host both stopped by to see if everything was to our liking. We have shared your comments with the team and hope to serve you again. I had a lemon chicken dinner which was bland and the brocolini was hard to chew. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff and their service was excellent. Nicely made drinks. VIP CLUB. $6, Crispy Cheese RavioliServed with homemade Pomodoro sauce. Retail Wine, Beer & Spirits . Upon being seated they took our order then we proceeded to draw on the paper table cloth protector for the table cloth under it. 190 University Town Center Dr, Sarasota, FL 34243, Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access, Wine, Sauted wild mushrooms wrapped in thin ravioli prepared Cacio e Pepe style, Crispy calamari, pepperoncini, arrabbiata, lemon aioli, Creamy spinach, roasted garlic, artichoke, crispy parmesan flatbread, Vine-ripened tomatoes, arugula, fresh mozzarella, basil, balsamic drizzle, A taste of all three. Visit Location. We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes! All rights reserved. We'll see you again soon. Brio Italian Grille - Sarasota - University Town Center is rated 4.1 stars by 2933 OpenTable diners. We always have to ask other waiters / waitresses or get up ourselves and get something from the outside bar due to her forgetting things. I am sending this email due to an horrible experience that we had at Brio restaurant at Sarasota Florida. Still had a nice evening. Planning a celebration dinner, an intimate date night, or an impromptu evening out with friends, at Brio Italian Grille, we believe that to eat well is to live well.. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sarasota. National Cheese Lover's Day. Share. We strive to provide world class service, so we're happy to see that reflected on your visit! Our staff will provide a memorable experience for you and your guests! If you would be willing to further discuss your experience, please reach out to us at brioitalian.com/contact to provide your contact information and include the details of your experience. He was engaging, efficient and got everything right. We appreciate your visit and apologize we did not meet your expectations.