Thank you for your enthusiasm towards our resort and service. Special thanks to Oliver and his team at the beach bar! Do not miss also to treat yourself well at the Spa. Thanks to the Manager Seetul and his Team. Facilities were quite good but some in need of TLC. Yes, free parking is available to guests. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. The staff is exceptionally kind and caring. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. It is simply not 5 star. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Real stays. At Long Beach, we've got something for everyone. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. He made sure that we enjoy the hotel at the maximum and we certainly did. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! We went to Longbeach on the 1st April for a week as a large group of 10 for my sister's wedding. Top room amenities include a minibar, air conditioning, and a flat screen TV. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Thank you for your excellent feedback, which I will be delighted to share with my team. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Thanks to Pamela at Tides and the Main . Again taking the stress out of a difficult situation. The view over the beach rooms below was good. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. What are some restaurants close to Long Beach Mauritius? They bring you tea but no cups, etc. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. We look forward welcoming you back very soon. Does Long Beach Mauritius have airport transportation? Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The whole team looks forward to the soonest opportunity of welcoming you back. The Long Beach Hotel had various activities and honeymoon privileges. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. It's simply the little things that make the subtle difference. Definitely recommend this resort. Intl Airport. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. more. But several are just not trained. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,593 traveller reviews, 7,439 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Are any cleaning services offered at Long Beach Mauritius? Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. No fresh juices (they can't make fresh orange juice, really?) The location of the resort is very nice with a very good beach. Are there opportunities to exercise at Long Beach Mauritius? Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Does Long Beach Mauritius have any great views? The hotel is fabulous in many ways. Thank you for your appreciation, excellent rating and high recommendation. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Yes, free parking is available to guests. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. Food was also good. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. By the way, if the option is to stay mainly in the hotel, and not hanging around in the island every single day, I think all inclusive option does worth it, but Ill be back to this during my comments. We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. From the moment of our arrival to the moment we left the service at the hotel was impeccable. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. We had a fabulous Easter break at the Long Beach resort. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. 7.7 Good beach. Thank you for your appreciation, excellent rating and high recommendation. team. All the best wishes for them. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Which popular attractions are close to Long Beach Mauritius? I could be misspelling her name, but I recall Channone ? Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. We look forward welcoming you back very soon. They would see me caring my little one and run to give me a hand with my luggage or bring her. We had a great time at Longbeach Hotel. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Tripadvisor performs checks on reviews. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Whether you desire to discover the mysterious underwater world and its vibrant marine life, experience the water from a boat, or make the most of the shallow lagoons . It's the best experience ever and for sure will visit again. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. What food & drink options are available at Long Beach Mauritius? Also the room does not look like in the pictures. Our kids had the most amazing time and made lots of new friends. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. We look forward to welcoming you back to your home away from home in the not so distant future. Going to breakfast half an hour before they close is too late for some dishes? 1 miles from property. Claim your listing for free to respond to reviews, update your profile and much more. It is always a pleasure to read that our guests are satisfied with the location, the layout and the services that we provide at our Resorts.I am delighted that you have taken the time to share such kind of experience to the world and would like to thank you for your appreciation of the facilities and services. What food & drink options are available at Long Beach Mauritius? Does Long Beach Mauritius offer any business services? A manager for example. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Own or manage this property? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. They do engage a lot with the guests to ensure that the guests are happy and they have a very good guest follow-up process, where if anything is brought up to their attention, there is instant and proper follow-up. Taxes and fees that are shown are estimates only. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Really, do not miss your chance visiting this place. Yes, dry cleaning and laundry service are offered to guests. We had taken with great care your feedback and extend our apologies for the inconvenience encountered. We look forward welcoming you back very soon. The excellent service and warm welcome received at Hasu Restaurant. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. The hotel itself is beautiful in a spectacular setting. I could be misspelling her name, but I recall Channone ? I was having a few massages and facial rituals, all very relaxing and refreshing. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. No pressure! Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. Please see our partners for more details. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Yes, Long Beach Mauritius offers airport transportation for guests. Eventually i don't regret spending my birthday there. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. What are some of the property amenities at Long Beach Mauritius? beach is very nice. We look forward welcoming you back very soon. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. Yes, Long Beach Mauritius offers airport transportation for guests. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Which popular attractions are close to Long Beach Mauritius? The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The rooms were amazing, cleaned and tidied to an extremely high standard every day. Long Beach, A Sunlife Resort is located on Belle Mare beach on Mauritius's East Coast. The hotel itself is beautiful in a spectacular setting. Do not miss also to treat yourself well at the Spa. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Amazing stay, great hotel on Easter holidays with my family. Claim your listing for free to respond to reviews, update your profile and much more. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. This is not how you treat guests. Some simply dont listen. Looking forward welcoming you back very soon. We will stay here until next week, but will not come back if things do not change. The beach is calm and like a carribean dream. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. The staff is exceptionally kind and caring. Warm regards, Christian Jaquier. Conclude your experience by . It was a great experience with Hotel Long Beach. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Jean-Marc Ma-Poon. Which room amenities are available at Long Beach Mauritius? Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Does Long Beach Mauritius offer any business services? It's about 1 hour transfer from the airport and about a 30 minute walk along the beach from Flic en Flac which is quite small and actually not really worth leaving the hotel for. All the employees and service was so kind! Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. We look forward welcoming you back very soon. Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. team. The sea was really cool, and I learned how to fly sailing boats. From the moment we arrived, the service, friendliness of the staff and facilities were without exception. The sea was really cool, and I learned how to fly sailing boats. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. You have to go there and do your vacation in this Hotel. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Our room was very nice but had a bit of a funny smell in the wardrobe. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. . Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. The hotel itself is beautiful in a spectacular setting. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. These above mentioned concerns were raised to the Management for actions to be taken. The entire team and I look very much forward to welcoming you back to our resort. We are glad to hear that you had an enjoyable stay with us. The staff is exceptionally kind and caring. Does Long Beach Mauritius have airport transportation? Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. Warmest regards, Christian Jaquier. to many issues in the room.renovation required. The beach is beautiful with good snorkeling and lovely white sand. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Looking forward welcoming you back very soon. Yes, guests often enjoy the ocean view available here. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. See more questions & answers about this hotel from the Tripadvisor community. 8.7 Excellent beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The room was perfect with a gorgeous view and a short few steps to the beautiful sea. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Dear loveeat74, Greetings from the Long Beach Mauritius! I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Thank you for your appreciation, excellent rating and high recommendation. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. He was a great kind person. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Going to breakfast half an hour before they close is too late for some dishes? I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Variety of restaurants and quality and selection of food exceeds expactions. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. Overall service quality is outstanding. Overall a well run and managed first class resort and a credit to this small group of hotels. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. Tripadvisor performs checks on reviews. We will stay here until next week, but will not come back if things do not change. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Warmest regards, Christian Jaquier. This gorgeous and modern hotel is surrounded by gorgeous tropical gardens. In response to your concerns, we regret that the service was not up to your expectation. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Looking forward welcoming you back very soon. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. high service quality and best food; rooms worn out and renovation required. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The team led by Christian could not do enough for us. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. His customer service is excellent and his kindness is beyond expected. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. Is parking available at Long Beach Mauritius? Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Coastal Road, Belle Mare, Mauritius 41601. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Variety of restaurants and quality and selection of food exceeds expactions. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. Hotel services was great. golden nectar. We shall surely share your comments with the whole team which shall definitely act as a boost. From the waiting staff, the bar, the beach all done with a smile. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. to many issues in the room.renovation required. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. We shall surely share your comments with the whole team which shall definitely act as a boost. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. This is not how you treat guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This Team is so friendly and nice and it was a pleasure to order our Drinks there. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. We recommend calling ahead to confirm details. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. This is the version of our website addressed to speakers of English in United Kingdom. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out.