!#liveops #seoulbox #onlineincome With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. 7,827 Followers. Liveops: Flexibility. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Website. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. great training and continued support. Their consistency, professionalism and customer service are unparalleled in the industry. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Tuition Reimbursement. When call volumes are low, you pay less. You are using an unsupported browser. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Pros. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Your customers deserve the best at every touchpoint. LiveOps Inc. Job Work/Life Balance. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Build a thriving work-at-home business providing remote customer service for top brands. Flexibility. Liveops regularly hosts well-attended, agent-focused events. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Quickly assessing customer needs and providing sound solutions. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Required fields are marked *. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops mobilizes reliable, brand-certified agents. Link Okta groups to existing groups in the application. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. View our background and credit check requirements here. The agent community comes together . Want to build your own integration and publish it to the Okta Integration Network catalog? Work outside the perimeter. I have children who are active in sports, so it allows me to be there when they need me. . Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Thats what were there for. Sign an Independent Contractor Agreement. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Log-in to the worlds easiest to use Learning Management System Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Hard to get in contact with managers for help. This te. My only issues with liveops is the pay amount and the delay in receiving my pay. best www.shiftboard.com. Independent Contractors are responsible for expenses and control their profit and loss. Find Out How & Apply . Flexible. @Liveops. Also shoutout I recommend both new and veteran agents watch this entire video. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Virtual. IT Support Logo. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. View our background and credit check requirements here. Dorm Decor Ideas || Explore Detailed Information. You get to dictate when and how often you commit to providing services. Thanks so much for taking the time to leave a review! https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. We call the agent community Liveops Nation. Employer Matching Opportunity, 100% Employer Paid Life Insurance Answer. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Developer Center. option Add a new device appears in Duo Mobile settings. Copyright 2023 Liveops, Inc. All rights reserved. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Here's everything you need to succeed with Okta. The background check requires a $24.99 processing fee paid directly to our vendor. Find Out How & Apply . Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Public Relations e-mail (press@liveops.com) Locations. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Accounts can be reactivated if the app is reassigned to a user in Okta. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. We would like to show you a description here but the site won't allow us. Forgot your password? Sign an Independent Contractor Agreement. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Sign-On: Liveops Agent Services LLC Site. Earning potential. Want to become a Liveops agent? We are empathetic, good-natured, down-to-earth people who like to have fun. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Groups can then be managed in Okta and changes are reflected in the application. Username / Email. Push either the users Okta password or a randomly generated password to the app. Liveops agents are an extension of your company, and strengthen your brand with every interaction. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Connect and protect your employees, contractors, and business partners with Identity-powered security. 2-4 weeksMost training is 2-4 weeks. We use cookies to improve your experience on our website. Copyright 2023 Liveops, Inc. All rights reserved. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . View our background and credit check requirements here. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Login here. Actual earnings may vary depending on client opportunity and support required. Earning potential. This means you can choose when, where, and how often to work! Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Set your own schedule to work around your life. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Virtual Agents | Blog. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Our developer community is here for you. No matter what industry, use case, or level of support you need, weve got you covered. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. At WebCE, we are passionate about delivering exceptional professional development solutions. Note from the editor: The author, Shelly Strom, is a longtime freelance . - Liveops The modern contact center. Okta Browser Plugin; Okta Agents. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Money is amazing, but like every job there are flaws. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Save my name, email, and website in this browser for the next time I comment. The workplace culture is amazing. transparency. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Innovate without compromise with Customer Identity Cloud. Message & data rates may apply. This network has hard skills in your industry, and soft skills from life experience. We create better outcomes by seeking out and integrating diverse perspectives. Managing multiple systems, programs, and screens simultaneously. Your email address will not be published. Liveops exists to improve people's lives, and . Keep in mind, the more you service, the higher your earning potential! Conducting inbound/outbound customer service calls. In healthcare, engagement and patient connection are paramount. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Liveops brought a new level of professionalism to our needs. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. There is absolutely no paid training. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Get started on your new home business Flexibility. Copyright 2023 Liveops, Inc. All rights reserved. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Agent Sign-In. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Your connection to your customers/clients is the most important part of your job. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Liveops. Liveops Job Board. Create success for our clients by working cross-functionally to build strategies that maximize program results. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? As of July 18, 2022, all certification courses are FREE. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. 1099 Independent Contractor offers no benefits, Paid by the minute. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. There are no benefits, no vacation pay, no paid training. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. 3,309 Following. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Its our approach to providing the most exceptional customer service agents a business can find. This means you can choose when, where, and how often to work! Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Freedom. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Click here for technical info. option Add a new device appears in Duo Mobile settings. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. I trust them and look forward to a deeper partnership in the future. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. We didnt just evolve the remote contact center model, we revolutionized it. Were committed to earning the right to grow with you by being relentlessly results-driven. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Client opportunities may have additional requirements, including expanded client-specific certification. With this strategy, everyone wins. You can also manage cookies in your browser settings. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. The agent community comes together . Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Talent deserves opportunity. The hardest part of the job is when the call volume is low. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Director of Customer Care, healthcare organization. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Click here for technical info. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Creatively solving problems. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. I like to help people. Create success for our clients by working cross-functionally to build strategies that maximize program results. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Dont let the next surprise get in the way of delivering a great customer experience. Universal Login. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Earning potential. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. You can also manage cookies in your browser settings. You can also manage cookies in your browser settings. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Improving Peoples Lives. I love the flexibility. Documenting details of calls and customer interactions. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Copyright 2023 Okta. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Single Sign On. Main hustle or side gig its all up to you. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. About Liveops. show about fbi agent and dimensional portal. This login is to access our Shiftboard online scheduling and people management system. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Find Out How & Apply . Your customers deserve the best at every touchpoint. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 With VirtualFlex, theres no need to overstaff. Liveops is a legitimate company. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. irda online agent registration portal& 39, liveops agent portal and liveops nation com. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. They want right-time. Our scalable platform lets agents define their availability. Push existing Okta groups and their memberships to the application. The VirtualFlex platform delivers the right agent at the right time, with the right results. A hallmark of Liveops is the idea that learning and improving are never done. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Join the Liveops corporate team and help improve peoples lives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Copyright 2023 Liveops, Inc. All rights reserved. To find out more, read our Privacy Policy and Cookie Policy. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. The pay is great and is based on talk time. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Were here to improve peoples lives. We endeavor to do the right thing, every time. Also the hiring process is long and it's unpaid. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.