Cash value and transit passes are not interchangeable. Purchase at various retail locations , including BART and Walgreens. For all other cards on your phone without HVD, value will be available immediately. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. This page includes how to tag, card issues, and visitor info. Many transit agencies offer some type of 31-day pass for your convenience. BART. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Loading Value and Automatic reloading. You can set up automatic reloading when you initially order a card and load value online. Clipper on your phone. And you can do it anytime. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. All discounts are set up in advance through Clipper. You can order a card and value online but note we can only mail cards to domestic addresses. Clipper: Clipper is the all-in-one transit card for the Bay Area. The RTC Clipper card is a photo identification card. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. If one does not use the Clipper card for six months, it can be frozen. Registered cardholders can report lost, stolen or damaged cards and request replacements. You can also modify your booked seats at anytime by visiting our seat selection portal. We strongly encourage customers to take advantage of the time to unplug from technology! Phone. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Complete the form below and a dedicated account manager will be in touch. Once your order is stored on Clipper readers and fare gates, you can tag your card to them to pick up the value. Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. Children from countries other than the US or Canada will require a passport and possibly a Visa. You are required to process through U.S. Customs & Border Protection Immigration processing before boarding any departure from Victoria. Should you want to change your booking in any capacity, a $15 USD fee will be charged. Thank you! Find your service: AC Transit. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. Every rider needs their own digital card (multiple cards can be added toa phone's digital wallet). After we collect payment, we will send you an email confirming this. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The garage offers parking forONLY $10 per calendar day! Why not? Get the Clipper app. Economy Panoramic Upgraded window seats in Economy Class. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Log in to your account to add a Backup Payment method. Our terminal in Victoria is currently open 10:00am 5:00pm. 2023 Clipper Vacations. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. No notice, even though they have my email? Your card should arrive within 5 to 10 days. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Getting Started. Muni Fares & Passes. Center the card or device over the "Tag Here" graphic on the screen. Can I set up Auto-Reload for cash value and a pass? Need help planning your trip? Pet space is highly limited, so we strongly recommend you book in advance and use our Contact Us page to inform us of your pet travel plans. Learn more about Clipper START and how to apply here. Failure to provide such evidencemay make you inadmissible to Canada. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. The passenger-only round-trip fare for the Victoria Clipper ferry ranges from $115 USD $160 USD for a 7-day advance purchase round-trip ticket depending on the time of year. Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. 2020, Metropolitan Transportation Commission. Privacy Policy. On the cable car, the conductor carries a handheld card reader. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. Once you do that, it will show up in your account. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? All Access Digital offer for just 99 cents! How long do I have to pick up the value before it expires? After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. See the Google Pay How-To page for more details. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. See our Virtual Tour of the Victoria Clipper V. Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victorias downtown Inner Harbor. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. The top outdoor viewing deck of San Juan Clipper is open and available to all guests during our trips and has bench seating but is not used for reserved seating. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Check out our sample Victoria Clipper V gift shop menu. Pre-boarding is available on most departures if you need a little more time to settle in, such as familiestraveling with childrenages 5 and under and those with difficulty walking. A Station Agent can help direct you. Ticket Central. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. Be sure to review the paper ticket fare chart at the station. County Connection. If you purchase value for your Clipper card online or over the phone, it wont be available immediately. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. We do not accept cash, checks or debit cards requiring a PIN. Select "Transit card" and "Add Clipper card". Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Clipper is a regional transit card that can be used on all transit in the Bay Area. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Use EXIT to terminate a DO WHILE structure based on a condition other than the DO WHILE condition. 4 yr. ago. Please visit theGovernment of Canadas websitefor more information. City Coach. What happened to my order? I loaded value online, but when I tried to use my card, it wasnt there. Be sure you tap on Caltrain's platform. Clipper card pending passes cash value. No. Once you set up Auto-Reload, we need to confirm your payment method is valid. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. Your session is about to expire due to inactivity. EMAIL US. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. Follow these step-by-step instructions on how to add value to Clipper in Apple Pay and Google Pay. Please submit all travel cancellation or change requests through our Contact Us page. The card reader at Caltrain stations. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Key Clipper information translated to Spanish. A little work up front helps you save money. All FRS Clipper employees and crew are fully vaccinated against COVID-19. And, to get it back, its an hour on hold, and three to five business days.. I set up Auto-Reload, but its not showing up in my online account. Phone: (213)-204-2900. 1 Reply kororon 3 yr. ago Does your wallet have a money clip with a magnet? You can get an adult Clipper card and load cash value (accepted by all Bay Area transit agencies) at the BART San Francisco International Airport station in the International Terminal. How can I set up my card to automatically reload? You will still need to use your plastic Clipper card for this. At check-in, bikes must be stripped of any packs, tire pumps, water bottles, etc., and a Bicycle Acceptance waiver must be completed and signed by the passenger. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. No. All rights reserved. Our cancellation and refund policy for all trips booked on the San Juan Clipper fast ferry and all associated whale watching tours is the following: Standard Fare:Fully refundable for cancellations received 2 or more days prior to travel, non-changeable/non-refundable within 2 days. We've made it easy with quick guides to every service on Clipper. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. Learn more about required travel documents. This page includes balance protection, online accounts, and card cancellation. I loaded value online, but when I tried to use my card, it wasnt there. The excursion fareis $6.40 for Clipper and $6.90 for paper tickets. For more information, visit Sales and Service Locations. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. For Andriod phones, you may need the move your phone around. We offer a variety of discounts as outlined here. I set up Auto-Reload, but its not showing up in my online account. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. If you forget to tag off, thats the fare you will pay. Or get help resolving other issues with your account. RTC Card and Accessibility. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. Everything you need to know when you travel with Clipper! You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. What is the best way to tag on the new Clipper card readers? Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. BART is primarily selling paper tickets from the vending machines. Weekly and monthly passes are not available. In order to book using your travel credit please reach out to a reservations agent using our contact us form. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Clipper says it does not take funds away, even if the card goes unused for years. Who CANNOT use Clipper on iPhone or Android phones for fare payment? You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. No input is required. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? If you do not hear any beeps or see any lights, your card may be defective or damaged. Yes, you can use the Clipper app to manage your account on your phone. Youth 5-18 years old get 50% off with a youth Clipper card. Choose an Option to Begin Planning Your Trip. This page includes How RTC cards work, accessible information, and using Clipper equipment. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. Was I supposed to activate it somewhere? Fares are based on distance traveled. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. Please note that The Hub is permanently closed. To provide payment, log in to your Clipper account and edit your Primary Payment method. The tag will not register if you place your device or card too low or high on the screen. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Bicycles are stored on the outside deck subject to the elements. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. The Go Pass is valid for the calendar year until Dec. 31 at midnight. Select Clipper card and follow the instructions to add a card and load value. This page includes Using Clipper on specific agencies. If you have more questions about Clipper services, Auto-Reload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. This page includes how it works, mobile payments and Clipper mobile app. If you already have a card, you can choose to set up Auto-Reload when you load value online. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. You can also set up Clipper on your phone through Apple Wallet. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. Choose to stay logged in or to log out. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. We will send an email to confirm that you have updated information in your account. Skip the side navigation menu and go to the main content. Tagging on with a plastic Clipper card or mobile Clipper card: Your session is about to expire due to inactivity. Riders are encouraged to get a Clipper Card to avoid the surcharge.