Local Information. text-align: center; For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Marine exchange of SoCal, APL: (800) 999-7733 If your item is defective, you have one year from the date of purchase to return it. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. 2/27 (https://bit.ly/3IGNRwz) As a standard, our returns policy is the following: No unauthorized returns will be accepted. Dept. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. (10 containers per search) Reset. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. By pressing accept you accept such use of cookies. eContainer is the tool which enables easy access to search for empty delivery locations. Sticky session ID used in load balancers. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Get updates on terminal schedules and other notices. .eg-eyebrow-right { Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). At CY Rail Facilities working days are defined as Monday through Saturday. We do not accept C.O.D. All free flow piles must be picked up within 3 days of discharge. Learn more. The Cookies Notice will not reappear if the cookie is set. However not all transactions will be guaranteed. To subscribe to equipment return notifications via email enter your contact information. Maher Terminals Customer Service Package vessel tracking, port schedule, access rates of exchange for your selected Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Reefer demurrage includes plug-in/electricity charges. It . Announcements. All rights reserved. In the event you wish to change the party invoiced, please e-mail. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. @media(min-width: 769px) { APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. INC. North Reclamation Atea, Subangdaku Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. UIIA Notification Region. display: block; U.S. Department of Commerce Reefer container with IMO follows Reefer. Customs Collects IP address of visitors, date/time of visits and visit time. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. . By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. width: 80%; Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Identifies a valid user using single sign-on across multiple applications. Enter your email address and Password below. Your user specific instructions are to be followed and supersede any instructions published here. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. You may be trying to access this site from a secured browser on the server. Click on DnD Calculation tab. Port Everglades - first 7:00 AM following vessel departure By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. To ensure appointment availability, it is encouraged to place appointments daily by noon. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Email Address. Long Beach - first 3:00 AM following container discharge New Orleans - first 8:00 AM following vessel departure If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Carrier will stop the detention clock effective the next business day after the notification is received. 8, 2021 in order to access the terminal. Vessel Schedule Please send all returns or exchanges to: print button, Terminal At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Maersk Spot now also includes extendable Free time options. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Third parties and social media networks also place tracking cookies. Thanks for your cooperation! We hope you love what you ordered. Please login or create an account to access online services. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Reminder: Appointments are mandatory. } Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Our terminal partner websites and additional information on demurrage payment can be found here. CMA CGM: (877) 556-6308 , however not all transactions will be guaranteed. Appointments for the day will be spread throughout the shifts. 2400 Elliham Ave, Bldg D voyage, detailed container specification enquiry, carbon calculator, and Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. .eg-eyebrow-left { We use cookies as a fundamental part of our interaction with our users browsers. Keeps user information for session identifier after the user has logged in. Allows customers to track cargo , check sailing schedules, make bookings, and more. Free time for carriers equipment commences on the day equipment departs from carriers container yard. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. of Agriculture But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Together, the six shipping companies operate a modern fleet . Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Motor Carrier SCAC. We rely on your consent for placing on your browser cookies which may collect personal data about you. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). We will work directly with the retailer on these issues of consumer returns. Remembers the users default region landing page. Please enter container IDs (Maximum 10 Entries). Appointments will lockout 30 minutes prior to the start of each hour. If your item is defective, you have one year from the date of purchase to return it. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. 2022 Earth Hour. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Non-operating reefer (NOR) is considered as Dry Container. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). CLICK HERE deliveries. text-transform: uppercase; Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Holiday Schedule OOCL Lite provide real time sailing schedule search, cargo tracking, shipment DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Remembers if the user accepts or rejects the Cookies Notice. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. We refund the returned merchandise within 8 business days of receiving the items. Activity location codes for demurrage and detention, Submission of release request instructions. Subsequent changes to the information will be captured the following day. Please do not arrive without an appointment. flex: 1; The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. width: 100% Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. } Empty Return Instructions & Vessel Schedules. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. local information. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. P.O. Subscribe Unsubscribe Leave all lists. Ends on the day that the empty container is gated-in at the agreed port or terminal. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. color: #FFF; Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Find the right route, get Maersk office locations, discover local solutions, payment options and more. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. The queue lot will be open during this time to allow truckers to park and create an appointment. .eg-eyebrow-right { This domain is owned by Doubleclick (Google). The tags are re-editable. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. of the UIIA. YouTube is a Google owned platform for hosting and sharing videos. .eg-eyebrow a { Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. At inland port locations owned by ports (ie. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. This cookie is used as a unique identifier to track viewing of videos. Please enable scripts and reload this page. Weve had a problem submitting your entries, please try again or check back later. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Choose the Place of Delivery (POD) of your shipment. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Click EmptyReturns and scroll down until you find your area and size/type. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Read more. Please check your emails if you have not yet activated your account. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Accepting Evergreen, COSCO, CMA, APL & OOCL. Need a custom quote or want to discuss your options. Ends on the day that the full container is gated-out of the terminal. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Empty Container Return. .eg-eyebrow div { For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Request. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. The tags are re-editable. Average ship times may be longer than expected. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. These days will be countable days within the free time period for detention. Empty return locations can change any time without notice. tracking by Bill of Lading, Booking, Container, etc). Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Stay up-to-date with all the current export receiving dates. Each appointment therefore is valid for two hours when including grace periods. Do not park on SR 509. Hover your cursor over the Terminal to see their Shift Definitions. Please enter container or bill of lading IDs (Maximum 50 Entries). Pacific Maritime Association Contact us and we will respond within the next two working days. Pack your return securely, in the original package if possible. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. We handle a wide variety of cargo. Import Refrigerated Cargo - CY Deliveries - Price Increase. Subscribe for UIIA EMail Notification. Your online behaviour could be followed by these third parties. Search your BL number in the provided column. You should be receiving a notice. A platform for our supply partners . Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Checks whether cookies are enabled or not. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. We handle a wide variety of cargo. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . The eContainer application will advise where to return an empty container in a given metropolitan location. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Currency: USD In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. background: #107661; We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. The tags are re-editable. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. | We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. Registration required for some services. Shop our 'Positively Playful' collections! Terminal Island, CA 90731. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. COSCO: (866) 502-6726, 614 Terminal Way, You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. then select the "region" for notification. Limited same day appointments will be available for certain transactions. Shipping Line options will appear as you type. Free time: Working Days Box 2985 Stores Boolean values to check whether website must be animated. Philadelphia - first 8:00 AM following vessel departure Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Click EmptyReturns and scroll down until you find your area and size/type. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. This will benefit all trucking companies . PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button eContainer is the tool which enables easy access to search for empty delivery locations. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. If you have not, or just want to be sure, you can search the list we . Our warehouse is currently experiencing delays. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Identifies an unique user across multiple applications. Please email tiwyard@everport-terminals.com if you have any questions or. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Port of Los Angeles Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. } Free Flow/Peel Pile Requirements Appointment slots will open 7 days in advance (subject to change). however not all transactions will be guaranteed. The eContainer application will advise where to return an empty container in a given metropolitan location. Go to Maersk One Stop Import Solution (MDDC) website. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us