[Very happy with 'Staff skills'] Our rating of effective was good overall. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. The improvements required by the trust were within the grasp of the trust and its leaders. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Russian minister laughed at for Ukraine war claims. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The Russell Legacy Project will be located on the hospital campus in Alexander City. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Between October and December 2010, 507 surveys had been completed. aec russells hall hospital. I'm OK with analytics cookies. All the best and take care. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The care I received from start to finish was exceptional. 6 September 2018. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. On the first floor is a 30-bed short stay ward. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. In 2011/12 33,000 ambulances turned up at our Emergency Department. - we'll pass your stories to the people in health and social care who can make a difference. Any other browser may experience partial or no support. Who has Care Opinion told about this story? They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. These send information about how our site is used to a service called Google Analytics. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. NX West Midlands. AEC/RAB (ext. We saw and were told that staff were responsive and provided people with appropriate support. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. nhs.uk All the best and take care. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Information was available for people to read if they chose to. Covid-19 Release of Information Call Line: 256-215-7461 []. 8 June 2012. Russell Medical became a part of UAB Health System in January, 2020. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. [Very happy with 'Staff attitude'] Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Staff were not always using clinical judgement alongside NEWS scoring criteria. We rated it them as requires improvement because: Published The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. About: If you need sub-specialty input, you will then be referred to different specialties. How could this website work better for you? We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Your information helps us decide when, where and what to inspect. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care Call our main line for general inquiries. financial benefits and cost savings for hospitals, and often for patients too. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published the service is performing well and meeting our expectations. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Let's make care better together. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. All the best and take care, This review has been completed in response to the trust confirming that they were now compliant with this standard. WebMaps & Directions. Copyright 2021 WSFA 12 News. The trust have worked with us and have kept us informed of developments and changes. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. there are some services which we cant rate, while some might be under appeal from the provider. All the best and take care. Pensnett Road, Dudley, West Midlands, DY1 2HQ. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Guest hospital is a satellite hospital which offers additional outpatient facilities. Patient Experience Team. Allied health professionals made up the largest group of staff required for imaging services. First amu then onto ward A2. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. All rights reserved. Your staff could not have been more professional or efficient. the service is performing exceptionally well. Published People told us that they were given choices about meals and drinks so that they received things they liked. Click here for the news and events happening at Russell Medical. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. Pensnett Road, Dudley, West Midlands, DY1 2HQ Some patients with suspected sepsis were still not being identified or managed appropriately. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. The firm said it had complied with the order and the safety of staff and patients was its top priority. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Tickets cost 3 and the journey takes 5 min. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. We use this information to improve our site. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. Located in the main lobby of Russell Medical. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. 3136/3139) Vikki Thompson, AMU (ext. We are continuing to monitor progress against these. We will publish a report when our review is complete. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such I'm so glad we've chosen Russells Hall as our hospital to give birth in. The BBC is not responsible for the content of external sites. We are continuing to monitor progress against these. Staff we spoke with did not realise this. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. the service isn't performing as well as it should and we have told the service how it must improve. or call us on 0845 113 0012, Response from review titled Amazing staff can't thank them all enough! Out NHS is amazing all staff were professional and amazing. The trust has responded well to the Keogh review in 2013. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. Most staff were complimentary and shared examples of how they were supported by their managers and teams. Almost 12% of people coming to A&E received no treatment, just advice. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. What we found is summarised within the overall summary. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Some patients with suspected sepsis were not identified or managed appropriately. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. People told us that they were happy with the care that they had received at the hospital. We carried out an out of hours, unannounced, focussed inspection. This means there is low to moderate transmission of COVID in the community. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. the service is performing badly and we've taken enforcement action against the provider of the service. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. I felt really listened too when I was at my worst and feeling hopeless. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a The senior led team will review you on a daily basis, including weekends and bank holidays. The trust employs around 4,147 whole time equivalent staff (WTE). The service provided care and treatment based on national guidance and evidence of its effectiveness. Browser Support This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. I visited out of hours yesterday after phoning 111 and being advised to. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Health Education England will join us in April 2023. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. 2654/1783). Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Patient Experience Team. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. You can register to join the FutureNHS Collaboration Platform workspacehere. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. We did not speak to people as part of this follow up review. You can search by name or top speciality. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Patient Experience Team. Cant fault the staff and the service. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. (Purple), High Follow BBC West Midlands on Facebook, Twitter and Instagram. There's no need for the service to take further action. psychotherapist for the kindness they showed me. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. 4688/4676) Lisa Evans-Dimmock. It is great to hear that you received excellent care and treatment in the Emergency Department. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Russells Hall Hospital Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. 2023 Russell Medical. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. For more information on ratings, please visit medicare.gov. Tell us what was good and what could be improved, say thanks or call for change All rights reserved. Share your experiences of UK health and care services, Default Our rating of services stayed the same. We saw much support for the trust, both from the public and from the local health economy. Bed & Breakfast []. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published In AMU, you will also be reviewed by therapy services if necessary.